Last Updated: September 16, 2025

Please read these Terms & Conditions ("Terms") carefully before using the monamoti.com website (the “Site”) operated by MONAMOTI SRL (“us”, “we”, or “our”).

Your access to and use of the Site is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Site. By accessing the Site or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

General Conditions

This website is operated by MONAMOTI SRL. Throughout the site, the terms “we”, “us” and “our” refer to MONAMOTI SRL. We reserve the right to refuse service to anyone for any reason at any time.

Products and Services

We specialize in home textiles and related goods ("Products").

• Product Display: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
• Availability: We reserve the right, but are not obligated, to limit the sales of our Products to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
• Pricing: Prices for our Products are subject to change without notice. All prices are listed in Euros (€) unless otherwise specified. Prices are inclusive of Italian VAT (Value Added Tax) where applicable. We are not responsible for any currency conversion fees charged by your bank or payment processor.

Orders, Billing, and Payment

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

By placing an order, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

All payments are processed through secure third-party payment processors. We do not store or have complete access to your credit card information.

Shipping and Delivery

We ship to various locations within the European Union and internationally. All shipping costs and estimated delivery times are presented at checkout.

While we strive to meet the delivery times estimated at checkout, we are not responsible for delays caused by the shipping carrier or customs clearance processes. Risk of loss and title for all merchandise ordered on this Site pass to you when the merchandise is delivered to the shipping carrier.

For detailed information on shipping methods, costs, and policies, please review our Shipping Policy page.

Returns, Refunds, and Exchanges

We want you to be happy with your purchase. Under EU law, you have the right to withdraw from your purchase within 14 days without giving any reason.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

For complete instructions on how to initiate a return and for full details on our policies, please review our Refund Policy page.

Intellectual Property

All content published and made available on our Site is the property of MONAMOTI SRL. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site. You may not use, copy, reproduce, or distribute any content without our prior express written permission.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code.

Limitation of Liability and Disclaimer of Warranties

MONAMOTI SRL and our directors, employees, affiliates, or agents will not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, arising from your use of the Service or any products procured using the Service. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

Indemnification

You agree to indemnify, defend and hold harmless MONAMOTI SRL and our affiliates from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or your violation of any law or the rights of a third-party.

Governing Law and Jurisdiction

These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Italy.

Any dispute or claim arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Milan, Italy.

For consumers residing in the EU, you may also be entitled to use the European Commission's Online Dispute Resolution (ODR) platform, which can be accessed at: http://ec.europa.eu/odr.

Changes to These Terms

We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms & Conditions should be sent to us at:

Company: MONAMOTI SRL 
Address: 38 Via Uberto Visconti di Modrone 20122, Milan, Italy 
Email: privacy@monamoti.com